Our Advantage
At AVW-TELAV, we hold ourselves to the highest standard of service by taking responsibility for the impact of our business processes on our customers, suppliers, employees, shareholders, communities, as well as the environment.
Our on-site personnel is trained and certified in both technical and customer service areas and have an intimate understanding of the cutting-edge event technology in which we invest millions of dollars maintaining and upgrading every year.
Moreover, there’s no question AVW-TELAV wouldn’t be the company it is without the most dedicated employees in the business. But what’s AVW-TELAV’s greatest advantage? Service Second to None. That’s what differentiates us from our competitors, according to our employees and customers alike. Here are some of the great things people say about us!
“The Salvation Army was delighted by the service excellence of AVW-TELAV… Our event was a grand success due in large measure to the dedication and extra-mile efforts of all the members who worked on The Salvation Army Harvest of Hope Congress event at the MTCC. We look forward to working together again soon.”
-Captain John P. Murray, APR, Divisional Secretary for Public Relations & Development, Ontario Central-East Division, Salvation Army
"Our AV situation here was bleak before we found AVW-TELAV. We were facing three-to-four-week response times from our existing vendor, with little to no customer service in between, except if we wanted to buy something…. Because AVW-TELAV developed a plan that allows us minimal downtime, we now have a secure feeling that our critical rooms are supported all the time. It shows me that AVW-TELAV is not just about selling stuff. They want it to work, and they want to be there for us for the life of the product, and longer, to make sure it does."
-Cheryl Cox, Facilities Specialist, Intuit
“On behalf of The Children’s Wish of Canada, we would like to thank you for your support during our Volunteer Appreciation Day. It helped make the day a great success… We would once again like to express our appreciation for your contribution towards helping create the magic of a wish for a local child!”
-Leo Richard, Fundraising Coordinator, The Children’s Wish Foundation of Canada, New Brunswick Chapter
